Posts tagged as:

social media

Your business can live or die based on the quality of your customer service. But what exactly is customer service?  The definition has evolved through the years, but one aspect remains constant: caring about your clients in a meaningful way on a personal level. Once upon a time, milk was delivered to your door, doctors […]

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Loren Feldman is the Founder and President of 1938 Media, which helps companies develop a sound internet strategy and communicate their messages through videos. His entertaining and sometimes biting videos razzing on the tech industry, (often featuring a puppet or two) have become cult favorites. FeedFront’s Co-Editor-in-Chief, Missy Ward, recently talked with Loren about creating […]

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Jeremy Schoemaker. Gary Vaynerchuk. Zac Johnson. All names you know or should know if you read this magazine. But have you ever thought about why? The reason you know their names is that these marketing mavens have taken the time to build and maintain a personal brand. You know them because they want you to […]

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Facebook’s Terms of Use state you can only have one account and it must be in your actual name, not your business name. However, there is a place set aside to represent and promote businesses called Facebook “Fan” Pages (“Pages”). The Pages feature is somewhat obscured; scroll down to the foot of any Facebook.com web […]

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Until the recent sweeping effects of social media, companies generally were in charge of their brand perception. Companies dictated to us regarding specific products, who the market leaders were, and the reliability of their customer service. Even awards given for things like “Industry Leading Customer Service” came from a closed-looped organization. The modern combination of […]

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