From the category archives:

January 2010 Issue

According to the US Email Marketing Forecast, 2009 To 2014 by Forrester Research, “Marketers tell us that they enjoy an ROI (return on investment) that is two to three times higher with email than it is with any other form of direct marketing.”   
Therefore, it comes as no surprise that marketers are increasingly utilizing email [...]

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Your business can live or die based on the quality of your customer service. But what exactly is customer service?
 The definition has evolved through the years, but one aspect remains constant: caring about your clients in a meaningful way on a personal level. Once upon a time, milk was delivered to your door, doctors made [...]

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I am puzzled by a question that has been raised frequently as of late: “In my store can I affiliate link to other products that I don’t carry?”
The short answer is no. The longer answer is to actually ask a question back – “Why do you want to send the shoppers looking for your products [...]

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I don’t know how it works for boys, but if you’re an overly-ambitious female, you’re taught from an early age that it’s a lot easier to beg for forgiveness than it is to ask for permission. It’s a small morsel shared with a knowing twinkle that gives young girls a license to be horrible.
And I [...]

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I can hear the sighs now – another article promising to increase landing page performance. While it’s feasible to achieve our success on your own landing page, the extent will likely vary depending on your niche and level of existing optimization.
There are some killer takeaways from our experience so read on to find out what [...]

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