Click Fraud: What Every Online Advertiser Needs to Know – By Harald Anderson

by FeedFront Staff on April 8, 2009

Imagine the following scenario… You open up your cellular telephone bill and you have been charged an astonishing $10,000 for last month’s activity. Convinced that there must be an error, you contact customer service to question the charges.

When you request a copy of the calls made to achieve those charges, the customer service representative tells you they cannot make that available to you because it would compromise the security of their platform.

What?! Sound hard to believe?

Unfortunately, incidents like this occur quite regularly in the pay per click industry.

Customers who once wholeheartedly put their faith in online advertising are beginning to question the integrity of a system riddled with fraud, corruption and corporate spin experts.

The problem, in a nutshell, is that the pay per click model is prone to illicit monetization opportunities that often are very difficult to detect or stop. Over the past few years, a prosperous underground click-fraud community has arisen where members are compensated to click on the advertisements of other members Web sites.

These “paid to read” or “paid to click” rings are comprised of tens of thousands of members who earn income for fraudulently clicking on advertisements.

In many instances, participants from Virginia to Bangladesh speak of earning as little as $10 to several thousand per month. This is income they could never have earned if the pay per click search engines were as successful at stopping click fraud as they claim.

The crux of the matter lies in the huge discrepancies between private click fraud companies and the pay per click search engines themselves.

For example, Click Forensics, a leading click fraud monitoring platform, routinely reports a pay per click fraud rate in between 16-27 percent. Google, on the other hand, claims that the actual level is closer to .2 percent.

When you stop and ponder the fact that Google generated $17 billion dollars in profits over the last twelve months, you can certainly understand how a 16 percent fraud rate would be enough to rattle the foundations of e-commerce online.

Somebody’s got some serious ‘splainin to do!

A few years ago, Google dropped a lawsuit and settled out of court with a leading developer of a ‘clickbot.’ These clickbots are software designed to hide and rotate a computer’s specific numerical identification, or IP address.

The unique characteristic of a clickbot is that it can space clicks minutes apart to make them appear much less conspicuous. Observers of the case reasoned that settling it kept the embarrassing news off the front pages and out of sight of online advertisers.

The question I ask is: Where is the outrage?

I cannot think of another industry where such an illicit wealth transfer can occur so quickly and undetected.

How large is the global market for evil? If this issue continues unresolved, I can assure you that the pay per click model will be replaced by something less prone to fraud, corruption and spin.

Harald Anderson is a passionate pay per click marketing expert and the Director of Search Engine Marketing at Clickbooth.com.

Download the entire FeedFront issue 4 here – http://feedfront.com/feedfront-issue4.pdf
FeedFront issue 4 articles can be found here as well: http://feedfront.com/archives/category/issue-4/

  • ad_guy

    Click Fraud is rampant with Google. I'll see anywhere from 10-50% off clicks containing Click Fraud characteristics. They are not going to stop the problem themselves (why would they?) but I certainly stopped advertising with Google because of the poor results.

    Its the thousands of smaller advertisers who are not as sophisticated that carry this burden. As long as they continue to send their $ to Google or other PPC providers the fraud will prevail.

  • http://www.goallover.com Robin Caller

    Oh, that's nothing – the advertiser justs factors the cost of the fake clicks into their affordable cost per click.. Wait until the US marketers ask the question about "geo-fraud" – the scenario whereby a publisher sells a brand advertising campaign to a client who only operates in (for example) the San Francisco Bay Area, but the adverts can be seen here in sunny London, England. Now, given that the average US site receives more than 30% international traffic – we've a bigger issue with geo-fraud – but once again – where is the outrage?

  • patrick_ingram

    Please do a story on CPA fraud prevention, and even as important, CPA fraud prosecution! Ive gone as far as the FBI to prosecute CPA fraud and noone seems to care. This is killing the merchant accounts of the advertisers leaving the fraudulent publishers with no cares in the world and everything to gain. This industry is a huge money maker for all involved but if the fraud isnt adressed, youre going to shoot the goose that is laying your golden eggs. Please do a story on this. It really needs to be resolved. Thank you.

  • http://www.admarketplace.com segrant

    Is Google basing this 2% discrepancy on AdWords or AdSense or both? And is there a difference in click fraud based on where the ads are placed – whether they're search engine placements or contextual, long tail ads?